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TTCNW.com
Our new web address! On Friday, March 21st, 2008 TTC Communications unveiled a new domain name that will be easier to
say and faster to type into your address bar: TTCNW.com. This new name will take you to the same place that you
are used to, and you will also continue to be able to find us at ttccommunications.com.
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The NET 7000 unit stores and continuously plays a digitized audio production for message on hold applications. The unit
receives (pulls) audio and configuration updates over the internet or intranet from a Content Management System. Connection
to a local area network is made by a standard Ethernet interface on the unit.
Price from TTC: $489.00 - with install.
Audio
The NET7000 stores audio in standard mp3 formats. Mp3 bit rates of 32, 48, and 64 kbps are available. Depending on the bit
rate used, the total memory of the unit can vary from approximately 7-14 minutes of storage.
Setup
The device IP address is entered into a computer's web browser on the Local Area Network (LAN). A graphical user interface
is presented to the user for device configuration and audio adjustment.
Volume/Tone Control
An 8 ohm and a 600 ohm output are available from the amplifier. Volume and tone control changes are made by using a standard
web browser operated from a computer on the LAN. Up/Down volume buttons are located on the unit as well. All of these adjustments
are made in real time on the machine.
Communication
The NET7000 periodically communicates to a Content Management System (CMS). Generally, this is done at defined intervals of
time (typically every 1-12 hours). First the NET7000 unit identifies itself to the CMS by a serial number. After identification,
the CMS will determine if there is a new audio file to download. It then pulls this file from the CMS and stores in flash memory.
Product Updates
The unit also has the ability to receive firmware updates during these checks to the Content Management System. Premier will
notify dealers of firmware updates as they become available. The dealers will then have the option as to whether or not they want
to update the equipment.
E-mail Notification
The Content Management System can be set up to automatically notify your customer when their audio production has been changed.
Other automatic notifications are also available to you the dealer and your customer.
Detailed Network Communication Information
All communication between the device and the Content Management System is via http protocol and is over port 80. This is the
standard internet communication protocol. As a result, firewall security is not a concern with IT professionals. Communication
with the CMS does not jeopardize network security.
Content Management System (CMS)
Access to this website is secured by user name and password. Serial numbers of units are entered by Premier into the web site
as units are shipped. The dealer creates groups and assigns individual units to each group. Audio mp3 files can be uploaded by
the dealer to the web site library. Each group is assigned one or more mp3 audio files. Dealers can schedule uploading of audio
files to units in the field at different times and dates in the future.
Please contact TTC Communications for any questions.